Privacy Policy

Dr Jaymi Lad
Last Updated: 14/08/25

  1. Introduction

At Dr Jaymi Aesthetics, we are committed to protecting the privacy and confidentiality of our patients and clients.

This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We process your personal data lawfully, fairly, and transparently, and only for purposes you have been informed about.

  1. What Information We Collect

We may collect the following categories of information:

  1. Personal Identification Data
  • Full name
  • Date of birth
  • Contact details (address, phone, email)
  • Emergency contact details
  1. Medical and Health Information (Special Category Data)
  • Medical history relevant to aesthetic treatments
  • Treatment notes, photographs, and videos (with your consent)
  • Details of medications, allergies, and relevant health conditions
  1. Transaction and Appointment Data
  • Appointment history
  • Payment information (we do not store full card details)
  1. Marketing Preferences
  • Your opt-in/opt-out preferences for newsletters and promotions

  1. How We Use Your Information

We will use your personal information for the following purposes:

  • Providing Treatment and Care – to assess your suitability for treatments, deliver services, and maintain accurate treatment records.
  • Legal and Regulatory Compliance – to meet our obligations under medical, insurance, and tax laws.
  • Appointments and Administration – to confirm bookings, send reminders, and manage your account.
  • Marketing (Only With Your Consent) – to send you updates, offers, and information about our services.
  • Before-and-After Treatment Records – photographs are used for clinical purposes, and only shared externally with your explicit consent.

  1. Legal Basis for Processing

We process your personal data on one or more of the following lawful bases:

  • Consent – when you have agreed to receive marketing communications or have approved use of images for promotional purposes.
  • Contract – to provide you with requested treatments and services.
  • Legal Obligation – to comply with health, safety, and medical record retention laws.
  • Vital Interests – in the event of a medical emergency.
  • Legitimate Interests – for necessary business operations that do not override your rights.

  1. Data Sharing and Disclosure

We will never sell your personal data. We may share your information with:

  • Regulatory bodies (if legally required)
  • Insurance providers (when applicable)
  • Professional advisors (e.g., solicitors, accountants)
  • IT service providers who help us securely store your data

All third parties are required to keep your data secure and use it only for the agreed purposes.

  1. Data Storage and Retention

  • Medical records will be kept for at least 10 years from your last appointment, in line with UK medical guidelines.
  • Marketing data will be kept until you withdraw your consent.
  • Data is stored securely in encrypted systems and physical records are kept in locked, restricted areas.

  1. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data (where legally possible)
  • Withdraw consent for marketing at any time
  • Restrict or object to certain processing
  • Request transfer of your data to another provider

To exercise any of these rights, please contact us using the details below.

  1. Cookies and Website Tracking

If you visit our website, we may use cookies to improve your experience. You can manage your cookie preferences in your browser settings. For full details, see our Cookie Policy.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:


Dr Jaymi Aesthetics

Inside The Glow Up Social

Third Floor

New church house

34 John dalton street

Manchester

M2 6LE

Info@drjaymi.com

WhatsApp: 07939 127194

If you believe we have not handled your data correctly, you can complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.